Great product!

This Toshiba hard drive lives up to the quality image of Toshiba, plus the included NTI file backup program will not only back up my entire cpu harddrive if I choose, but it also saves individual files or folders, which is how I use it every day. I really like the "backup files as changes are made" feature, and after I designate the files and folders that I want to backup, the process is automatic and effortless. Set and forget, so to speak.

Good product, bad service

Like all USB-powered hard drives, this one comes with a caveat that some old computers do not provide enough power; Toshiba offers a special cable that draws power from 2 USB ports, and their web site even has a special form to ask for this cable. My old computer (also a Toshiba) requires this cable, so I filled out the form but got no response. Two weeks later I tried calling but couldn't get through, so I filled the form again, asking explicitly when I would get the cable. This time they responded promptly as follows:

Hello,

Unfortunately, We do not have this cable available on stock and we do not
have a date when the cable will arrive.

Toshiba Technical Support.

The cable was not available on Amazon either, but I found one from an ebay store for $5.02 including shipping, and received it within a few days. With the new cable, the hard drive works great; it also works with the supplied cable when connected to a computer that supplies enough power. But if you have an old computer,  more