We purchased this printer in January 2009. 1.5 years later it broke on us. We called Samsung Customer service. The representative told us, that it would cost $137 for their repairman to come over to our place to check on the printer + any parts. Fortunately, we had an extended warranty with Fry's (where we purchased this printer) that costed us $29 at the time of purchase. Hopefully, our printer will be fixed now. I don't think it's fair for Samsung to charge money for bad quality of their own product. I used to love Samsung... Conclusion: if this printer will break after our extended warranty expiration, I will purchase a different brand.
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