Philips DVDR3576H DVD Recorder Problems

I am impressed with the Philips DVDR3576H DVD Recorder features and ease of use, however, I was not impressed when after 2 weeks, the DVD would shut down in the middle of a recording or during play. After the 3rd incident I contacted Amazon.Com. Within 24 hours I was provided a replacement order number and the shipment mode was upgraded. Concurrently and unlike other retail companies, Amazon.Com provides free UPS returns. Amazon.Com is a credible company with outstanding customer support...will always be my first choice when shopping on-line!