It's ok

I've never had a cordless phone/answering system before. So, I like that I can listen to my calls from the handset and not have to stand at the answering machine.

I don't love the phone. That's sort of a plus, becuase I always know where to find it--in the cradle.

All in all, I am disappointed in the handset, and will not be buying more handsets as I planned to when I bought this expandable system.

Pros: The batteries last nicely between charges. You can assign different rings to different callers. You can use handset to operate answering system. You can buy more handsets. Very, very cute (mine is red). Answering machine is clearly audible. Small footprint. While on table top, you can see how many messages from across the room, because of it's vertical design. Works well throughout my (larger) home.

Cons: The phone book is hard to navigate, you can't prop it on your shoulder (people won't hear you, and it's so small it'll fall) People complain they can't hear you.