Player is good -- software not so good

MAN!! I finally was able to figure out how to overcome all the obstacles SanDisk mounts for a non-geek user. The obstacles:
1) The manual included with the player is close to worthless. The one included on the CD is better though, as mentioned elsewhere, is not exactly normal user friendly.
2) Plug in the player to your computer (mine is Win-2000 3+ year-old desktop) after, of course, you figure out where that might be. (Well, ok, not so hard, right next to the plug for my iPod.)
3) Great. Now I can load some songs! I go to Windows explorer to see if I can see the new removeable drive show up. Nope. Mine didn't. So I downloaded the recommended software -- Rhapsody. Can Rhapsody see it? Nope. Tried this and that, looked at the doc and finally called Tech Support. After a minorly tense conversation, I finally understand that the help desk person wanted me to change the USB setting from the default MTP setting to "MSC". Success!! Ok -- that's nice I can see if from Explorer, but I can't  more

Soo much better than the Ipod Nano!

I got this 4GB Sansa two days ago and I'm very pleased with it. I only paid 129.00 here at Amazon, compared to 169.00 at Walmart. Anyway, I loaded over 2 hours worth of video (2 episodes of Family Guy and 2 episodes of Friends),and 300+ songs, and I still have 980Mb left! It also has a Micro Disk slot so you can keep adding more files. I was ready to shell out 250 bucks for the Ipod Video, I'm glad I bought this Sansa. The only issue I have is with the buttons, it's kinda hard to press the buttons around the spin wheel, other than that, I'm quite satisfied. I guess it just takes a little getting used to.

nothing but problems

It keeps freezing up and now this time after trying to do a update on it, it is frozen up and won't clear up. I have taken the battery out for the night and this morning it is still stuck on "database refresh". Can't seem to get a good solution for this on going problem either. This has been going on for about a year now, but this time it has had it I guess and is ready for the trash. I would search other places for product review besides amazon before buying, because there is a whole lot of other people out there having the same problems with this and the other 200 series as well and customer service is poor. I will never spend money on a SanDisk product again.