sleek

The Sony VAIO VGN-CR510E/P 14.1" Laptop is a very sleek, beautiful laptop. I have had no issues with it at all. I especially like the feature where you can use the media center or play a DVD without having to start up the computer. Most computers are coming with bloatware, but Vista is a hog for ram. I really like the keyboard as it looks and types like my MacBook keyboard. I do a lot of heavy typing, and this keyboard works very well for me. All features of the computer works like it is supposed to. I have found only one little annoying thing about it and that is the DVD drive door opens too easily. It does sometimes open up when I have just barely touched it when lifting the laptop. I have not had to contact Sony for any tech support, so I cannot respond to other people's reviews. Years ago, when I had an issue with my old desktop, Sony responded promptly, took care of the issue and sent it back within a week, all on their dime. A box was sent to ship it to them. The desktop  more

great purchase

OK, u shouldn't judge the entire laptop based on customer service. I mean come on, this laptop was a great investment. I had two compaq and an toshiba and this one beats them all. I have had no problems yet, but I just got this two weeks ago from best buy..great buy, highly recommended. The only problem is the speakers are a bit low, but I always buy external speakers so it doesn't bother me at all. I love my laptop and soo many compliments..