CTL has WORST customer service ever!

I purchased the CTL 2 go pc and it wouldn't boot to the operating system ( Windows XP )
When I called CTL I was transferred to a guy names John who identified himself as the 2go project manger. When I asked him if he could help me he was rude and aggressive and told me he didn't have the time to answer my questions and transferred me to the technical repair line. I then spoke to a guy who sounded Eastern European and he told me he wasn't in charge of repairing 2go pcs and then he transferred me to a guy named Jason. I got Jasons voicemail and left a message with my name, number and email address. 2 weeks later, no reply. I called again and asked to speak to the manager and was transferred to the voicemail of a guy named Eric Stronqist who is the guy in charge of CTL. Again I left my info, again no reply. Companies like these will be the first to go in this economic downturn and they deserve all they get.

You are paying for the kid-friendly form factor

I originally purchased this for my 9 year old because the kids computer was losing keys and was sufficiently outdated that it would not run some of the games like the new versions of Zoo Tycoon. I liked the idea that this would have a more durable "kid-friendly" form factor. However, it is woefully underpowered and frankly, not significantly more durable than some of the comparably priced Acer or Asus systems. In addition, the CTL, Acer Aspire and Asus EEe do not have DVD/CD drives which is very inconvenient if you want to run children's games which require the original disk be in the drive in order to run.

I came across an Acer Extensa which is a dual AMD with 2 GB memory. I bought the Extensa at Best Buy for 399 which is less than the CTL or the Asus EEe and the Acer Aspire and it has better specs. It has a larger 14" screen and it is a comparable size to the CTL. While the Extensa comes with Vista and is an "ok" speed, if you wipe it and install Windows XP -- you have a system  more

Warning before updating to XP SP3!

I tend to agree with all the other reviews so far, so I won't repeat what they said. I do need to give a couple of warnings:

1. Wireless internet connection doesn't work after upgrading to Windows XP SP3. Once I upgrade, the wireless is able to connect to my router and my other PC's, but internet connection is spotty at best and broken at worst.

2. Customer support is nonexistent! I've emailed them a couple of times and no one has responded after three weeks. They don't seem to offer telephone support.

3. Reformatting drive using provided recovery disk crashes computer. I thought my wireless issues might be a software issue so I tried using the recovery disk to start from scratch, but after the hard drive was reformatted, the computer would freeze on the initial 2goPC screen with no way of going forward. I had to return the laptop to Amazon and get a replacement, which is when I figured out the wireless problem only occurs when Service Pack 3 is installed.