
HP Pavilion DV9812US 17-inch Laptop (AMD Turion 64 X 2 Dual Core TL-60 Processor, 3 GB RAM, 250 GB Hard Drive, DVD Drive, Vista Premium)
Hewlett Packard
- DV9812US
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HP Pavilion DV9812US 17-inch Laptop (AMD Turion 64 X 2 Dual Core TL-60 Processor, 3 GB RAM, 250 GB Hard Drive, DVD Drive, Vista Premium)
Key Features: AMD Turion 64 X2 TL-60,250GB hard drive,Built-in wireless 802.11abgn,3GB of DDR2 memory,Burns
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HP Pavilion DV9812US 17-inch Laptop (AMD Turion 64 X 2 Dual Core TL-60 Processor, 3 GB RAM, 250 GB Hard Drive, DVD Drive, Vista Premium)
HP Pavilion dv9800 Entertainment Notebook PC series is an ultra-stylish notebook PC powerful enough to
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Reviews
(1)0
I purchased this system in January of '07. It had always given off a lot of heat so I purchased a laptop cooler. However, it still ran very hot.
One day, I realized that it would not close all the way. When I opened it up, I realized that the plastic bezel around the screen had expanded from the heat and actually split apart. I call HP technical support and even though it was still under warranty by one day, they said I must have damaged it because "it was impossible" for the bezel to come apart like that. They said I could send it in to be fixed but it would cost 700.00 to fix the display (the entire system had only cost 1000.00).
I called back another couple of days later and they said they couldn't help me since the laptop was no longer under warranty.
HP had always had a reputation for solidly built PCs. However after the problems I had with this system and the lack of sufficient support and the actual rudeness associated with tech support basically accusing me of lying,
One day, I realized that it would not close all the way. When I opened it up, I realized that the plastic bezel around the screen had expanded from the heat and actually split apart. I call HP technical support and even though it was still under warranty by one day, they said I must have damaged it because "it was impossible" for the bezel to come apart like that. They said I could send it in to be fixed but it would cost 700.00 to fix the display (the entire system had only cost 1000.00).
I called back another couple of days later and they said they couldn't help me since the laptop was no longer under warranty.
HP had always had a reputation for solidly built PCs. However after the problems I had with this system and the lack of sufficient support and the actual rudeness associated with tech support basically accusing me of lying,
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