Pros: Ok performance
Cons: Management is a nightmare
I bought this router to replace my WRGT54 to take advantage of the dual band. The hardware seems to have a lot of potential, but the manufacturer decided to ruin it with its diabolic "smart app". Be aware, at least when i bought it, that cisco will automatically update the firmware to the aforementioned "piece of c***p" online management software called "my cisco connect". The idea of remotely manage the router is great, but it needs a lot of work. it started working fine, but one day i found that i was not able to access the router, and you dont have any other way unless you disconnect the router from the network to access it. Here is the worst of all, the cisco support for this product is horrible. They were not able to figure out what was wrong, because the help is online using chat, otherwise you will have to use your credit card, you will be asked to reboot the router or disconect it from your modem. So guess what, you loose your troubleshooting session. Well, after two sessions with the technician, i figured out by my self what was wrong. for some unknow reason, the access password to my router was changed and the "smart app" was not able to access the router info. Once this was fixed, it seems that all worked ok. Well, no luck. Next day, when i was trying to make changes, i found that the pages on the smart app time out after you made a change, the router hangs and you need to reboot it Nice!!. So, i am ready to invest my money in another router and just take this buy as a loss, cisco will not replace it or refund the money for this piece of engineering failure. Guess what, you can always go back to the original firmware, which is now an option, but you will not received more updates, isnt this Great!!!.<br />I guess if Cisco decides to get right of the "smart app" this could be a nice piece of hardware, but at the moment, i just recommend you to becarefull, you know what are you dealing with.
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