HORRIBLE product, HORRIBLE company, AVOID

I purchased 3 Gateway computers for my family and guess what? They ALL broke down within 2 months, believe it or not. This one was the fastest to. The wireless did not work from the start. The DVD burner did not work. Like all the laptops I purchased, the lid was very sticky and you have to use 2 hands (one steadying the notebook) when making even the tiniest adjustment to the lid or else the whole notebook will raise and then hit the surface it's on.

When I sent this in for the repair, it took 4 weeks for me to get it back. Then, the lid wasn't fixed at all (just like the others), all my data was erased even though it was only peripheral problems.

Just a horrible product and a horrible company. I should've listened to everyone who told me not to buy from Gateway. Never again.

This lap top suits me fine.

I purchased this lap top off TV - had no previous experience with the particular model. It was shipped to me in a week. I have had absolutely no problems with it. All the softwear is fine - no issues with the ethernet/wy-fi, DVD drive/burner etc. I down loaded iTunes, have a couple of thousand songs on it- no problem...

It may not be a fancy (read "expensive")or trendy (read "apple") model, but then I am neither fancy, trendy nor expensive myself. I am happy with my purchase - it suits my needs.

bad networking; worse support

I got this machine for $200 off retail and thought I got a bargain. Right off the bat, the wireless didn't work. I went through the tech support route and after trying to reinstall the driver, ended up having to reinstall that operating system. I lost all data, but the machine was new so I could live with that. After the reinstall, though, the ethernet didn't work. I reinstalled again and this time everything worked... for about a week. I ended up sending it back. I received it back (reasonably quick turnaround) and everything was ok... for about a week. I sent it back again and this time it returned with the ethernet still not functioning. I called the repair dispatch number to find out what repair they did. According to the dispatch, they ran some automated diagnostic which said to replace the hard drive. Nevermind that my complaint was with the network.

By this point, I can't return the machine to the store, which is what I should have done in the first place. I asked the dispatch  more