Absolutely Love It!

I purchased Aluratek's 7" frame awhile back model ADMPF007F. I was so impressed with its quality and ease of use that I decided to buy a larger frame this 12" for my parents. It doesn't come with memory but SD cards are so cheap these days (1GB for $5) who cares if there's 128mb or 256mb onboard. I'd rather keep different SD Cards for different occassions for my parents. The screen size is very large, pictures comes out very sharp, and you can control the brightness and color contrast with the remote. I did not have to use the manual. Once again Aluratek came thru with a very nice frame.

Quality and service problems

I normally don't take the time to comment on products but the technical support of Aluratek is the worst I have ever seen. I purchased the model ADMPF110 and it was dead out of the box. I go round and round with their technical support via email and finally they give me an RMA to send it in for repair. I wanted to put this in the wall of a new house we are building so I needed it back pretty quickly. So I sent it to them over-night with all of the necessary paper work. 90 days later I get it back. By this time I had bought another brand unit to put in our new house. We were really busy getting the house completed so I didn't get around to looking at the Aluratek unit I got repaired under warranty unit about 3.5 months later. It was dead out of the box again! This time it made a faint clicking noise when turned off and on which was an improvement over last time, however, still nothing on the screen. Absolutely dead in all modes. Aluratek said that I had it over 90 days and that  more

Sub par

Aluratek 12 inch model# ADMPF312F
I am, for the most part, disappointed with this frame. Aluratek doesn't list any real specs on their website. Let's face it, the specs that really matters are: resolution, aspect and contrast ratios. One would think that this information would be listed on their site, but it's not. It's not here on Amazon either. However, I did find many other online retailers that listed this frame as 1024x768. The resolution is average at best. I honestly don't believe that this is 1024x768.

My major complaints are:
1. It is not 1024x768 as claimed by numerous other online retailers.
2. The manual (and on the box itself) states that all common files are recognized, such as jpeg, avi, mp3, bmp, wma. Well, that is partly true. The only video file that I can get this frame to recognize is a .mov file. So, if you make videos that are not .mov then you must convert them. Oh yeah, you need to get your own file converter, because it's not included and it's not  more

Falls short of expectations

Although the picture quality of this frame is exceptionally good, the software is very disappointing. It lacks the basic function of auto startup into a slideshow (upon auto startup it is only able to launch the thumbnail view - to start a slideshow, one must select it using the remote control, making the auto startup feature pointless). There is no internal memory, and randomization is not possible. Additionally, auto startup only seems to work if the frame has auto shut down and not been touched in the meantime - if the frame is powered up or down manually during this cycle this appears to cause the auto startup to be cancelled.

This frame also does not play back videos that will play without problems on other frames. Upon discussing this issue with an Aluratek technician, I was told that I would either need to download a video converter or send the video to the technician so that he could convert it into a usable format and send it back!

Another concern is the rather flimsy support  more

Falls short of expectations

Although the picture quality of this frame is exceptionally good, the software is very disappointing. It lacks the basic function of auto startup into a slideshow (upon auto startup it is only able to launch the thumbnail view - to start a slideshow, one must select it using the remote control, making the auto startup feature pointless). There is no internal memory, and randomization is not possible. Additionally, auto startup only seems to work if the frame has auto shut down and not been touched in the meantime - if the frame is powered up or down manually during this cycle this appears to cause the auto startup to be cancelled.

This frame also does not play back videos that will play without problems on other frames. Upon discussing this issue with an Aluratek technician, I was told that I would either need to download a video converter or send the video to the technician so that he could convert it into a usable format and send it back!

Another concern is the rather flimsy support  more