ORIGINAL REVIEW: 6/10/2010 I received the WinTV-HVR-1850 today. I was irritated to find that the card in the box is not the card pictured or described above. While the card is labeled as the WinTV-HVR-1850 on Amazon, it does not have 3 coax inputs, and does not have RCA inputs either. Actual Product Displayed: WinTV-HVR-1850 PCIe for Vista White Box PCIe Atsc HD The only reason I selected this particular card is the ability to add two additional TV tuners as well as one FM tuner to my existing HTPC. First things first, I had customer service call me, and as expected, my phone rang instantly. They're sending a new card overnight, and the gent I spoke with said he'd put a note on the ship slip to ensure that the card I receive is the one that's pictured on the product page. They're showing a picture of the HVR-1800. If you do some googling for images of the HVR-1850, you'll see pictures of the card with 2 coax in and other pictures with 3 coax. If you then zoom in a bit to see the model number, it reads 1800 for the model on the 3 coax in card. I'll update tomorrow with the results. UPDATED: 6/23/2010 As mentioned, I was in touch with Amazon (extremely prompt and courteous as always.) After explaining that the product I bought (or so I thought) was the product in the picture, not the product in their warehouse, the CSR ensured me that they'd send the proper card. They sent a replacement product overnight. It was again the wrong product. Let's be very clear - the product in the picture is the WinTV-HVR-1800. The product you'll receive is the WinTV-HVR-1850. While the 1850 is an upgrade release, it does not have three coax inputs as shown in the image. The Analog and FM share the same input. As well, it does not have RCA inputs, but rather an 1/8" audio input. Amazon provided return shipping free of charge for both cards I received, and they credited my account promptly. As well, they gave me an account credit to cover the difference in price when I had to buy from a different supplier. I've been a regular (often time multiple items per week) Amazon shopper for years, and this is the first time anything like this has happened. After some additional research, I've learned that the problem originates with Happauge. They're releasing the new product as a replacement for the old, and referring to them by the same model number. The product that's pictured on this Amazon item is the WinTV-HVR-1800 but the product you will receive is the WinTV-HVR-1850 (NOT THE PRODUCT IN THE PICTURE - VERY IMPORTANT.) If you're interested in seeing the product you will receive, please visit the Hauppage website directly and search for that model.
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