My main reason for the poor overall stars is that although Mac support is promised on the box, the web site, etc., that support is limited to a Photoshop plugin and whatever the OS provides. Want a new driver from Samsung? Their web site does not even MENTION the Mac. There's an "open source guide" which is just a bunch of copyright material. Bleh. The printer is very good - essentially the $60 Samsung laser printer, which seems pretty reliable and durable. It comes with a "cheater" (half empty from the start) toner cartridge that is easy to refill using any number of kits (I did that and it didn't require any break-in) to assure profits on a printer that is probably sold at or below cost. The fax machine is OK but sensitive to line issues and Heaven knows what else, because it only seems to work on 2/3 of the other fax machines out there. The scanner is OK but nothing to write home about. The Mac scanner plugin is el stinko and the Windows plugin seems similar, from what I've seen, but at least Windows users get ScanThrough. The cheapest of Canon scanners (LiDE 20 at last look) provides far better results, but the scanner is fairly fast, so if you want quick and dirty this will do it. Obviously this device doesn't print in color. That's not a drawback, it's a design spec. The photocopier works pretty well and the auto document feeder is OK. I've had it for over a year now and haven't had a feed problem but I don't use the ADF often. The controls aren't great but they're not awful either.
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