Don't Buy

I purchased this product from Best Buy and had to return it twice for a replacement. I finally returned to the store a third time due to ongoing problems and even the "Geek Squad" could not get the unit to load files properly from a flash drive. I even took another unit from the store floor display and after nearly an hour of fiddling by the Best Buy staff, they still could not get the floor unit to load pictures properly. I finally exchanged the Westinghouse for a Kodak replacement and had no problems at all with the Kodak unit. This is an extremely frustrating interface for all but experienced computer users. I would highly recommend staying away from any Westinghouse photo frame products.

Too bad, its junk. Tried three before giving up.

I bought one of these as a gift to put wedding pictures on. It looked GREAT with its high resolution, but we returned it becuase it had one broken pixel (which would really stand out on some pictures). The next one had a bowed screen out of the box and was obviously defective. Returning that one, the third had inaccessible on-board memory. Sorry to say we are giving up on this item. Too bad, as this would be a good item with the right quality control. I have little confidence that one of these would last even if you were lucky enough to get one that wasnt broken out of the box. Fortunately the retailer has accepted our returns with little headache. Glad I didnt mail order it...would have been a hassle.

Lousy viewing angles, paltry feature set

I purchased this model and was pretty excited about the large size (I was planning to wall mount). After setting it up though and testing out some images, I discovered that the viewing angle can best be described as "atrocious". Unless you're right smack dab in the middle of the thing, the image will be either washed out, too dark, negative image, or poor color rendition. But hey, in that sweet spot it's a nice picture. Just don't move an inch to any side.

The screen is slightly concave which I thought would hep the side-to-side viewing angle, but no, it's worse than just about any other one I've seen in stores. I wish the store I bought this at had a display model or I'd have known about the poor quality without the hassle of taking it hope, setting it up, complaining to myself, re-packing it, driving back to the store and getting a refund.

It also lacks any MP3/audio capability... not sure what another reviewer meant when they said it has MP3 features... it doesn't.

Doesn't even  more

Disappointed - and BEWARE!

I was very disappointed in this picture frame.

While this frame does have a very high resolution, it has virtually NO side viewing angle. If you aren't staring at it directly face on, then it starts to get overly-bright and washed out, or overly dark and difficult to see - depending on the angle you are viewing it at.

It also has difficulty choosing the correct orientation for a picture. If you edit the pictures in an image editor - like Photoshop - then it seems to get them right. But straight out of a camera it often gives you a "sideways" photo in the frame.

There is also a design problem with the Compact Flash card slot. It is very finicky and if you even slightly misalign the card as you are inserting it into the frame, it can fall into the sealed back of the frame. This is VERY easy to do, and I was fortunate to be able to get my card to fall back out of the slot. But it is a design flaw that had to be apparent to any testers and easily fixed by enclosing the slot so that  more

Westinghouse Digital Photo Frame

This is the second of these items we had. The first arrived and did not start up at all. It apparently had previously been returned for the same reason. This second one was provided at no cost by Amazon. While it worked ok for a short time, it soon lost most functionality. We could not any longer get into the menu. We also returned this item to Amazon at no charge, and this time elected to get a refund rather than a replacement.

While the defective aspects were bad enough, it was also very difficult to us. For example, the functionality through the 5 buttons on the side were not intuitive. The written description of how to use the product was poor.This was especially evident when trying to upload photos from my PC or a flash drive.Westinghouse 14.1-Inch LCD Digital Photo Frame

worth the money

i am thoroughly enjoying the digital picture frame from westinghouse. a good value for the money. takes a little time to figure out the menu and controls but with a little effort it becomes pretty easy. Good resolution if the picture is quality. quite a few features to play with. optimal picture setting will result in your pictures being automatically resized which can lead to some odd results. no music or sound. however the frame will play videos and loop them continuously. using the internal memory is a bit complicated...still relying on external storage options. i looked at a few other frames such as kodak and was not as impressed. I am happy with the purchase. Rated it four stars because i do think adding sound, better automatic picture sizing (for the most part the frame does a good job) and a more intuitive use of the internal memory would improve the device.

Good, but...

I ordered this frame as a gift. It is lovely and has a clear sharp image. However, when I was installing a compact flash memory card, it slipped through a rather sizeable space between the plastic housing and the slot. With the memory card rattling around in the plastic housing, it disconnected some wires, resulting in no picture. Westinghouse needs to make sure there is no space between the slot and the 'black hole' into the plastic housing of the frame. In other words, be VERY careful when inserting a compact flash memory card

Great resolution on a picture frame, nice large size.

at 1200x800 resolution, this many computer monitors and televisions. I trust westinghouse because I do own a few different monitors by them and have had great luck with them. Honestly, you could buy a TV for this price, but for a picture frame this is the Mercedes. Great clear pictures, Multi-media card reader and self contained program so you don't have to hook up a computer or DVD player to play your pictures, just pop in a memory card (XD, MMS, SD, CF) card and watch. Easy to navagate menues as well. Also able to play Mpeg/mp3 files for multimedia slideshow or short movies. Check this out, it does cost more, but its nice, and the rotating mosiac feature is cool as well.