
Toshiba 42HL167 REGZA 42 LCD TV
Toshiba
- 42HL167
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Reviews
(12)
+ 0 likes
I was VERY skeptical about buying a refurbished tv, but the price was really, really good. I did buy the two year warranty that is optional. The only thing I noticed was that there were finger prints on the trim of it, but that probably happens to the new ones as well. We love the TV and the picture and quality is awesome. It was by far a good purchase and I would recommned it to others! ps. when you click the remote to turn the tv on, it does take a few, like ten seconds, for the tv to come on. We assume this is normal, but are not for sure.
+ 0 likes
I love this TV! The picture is perfect and I had no trouble setting it up myself. I love the swivel base it is on - we can have a perfect view no matter where we sit in the room. There were smudge marks I couldn't rub off on the frame area, but they don't show when the set is on.
+ 0 likes
The TV itself is great. I purchased it December 2007. Everything was going great and we were enjoying it a lot until the power supply went out in the TV (March 2008). We contacted the store we purchased the TV from and they sent someone out to take a look. After confirming the power supply needed to be replaced they told us that it would be June or July before they could get the parts. The repair company and the store we purchased the TV from both said that having the customer contact Toshiba directly usually results in a better response on getting parts.
We contacted Toshiba directly, they assigned a rep to our problem, and we haven't heard anything back since. Each time we call Toshiba to get an update on the parts for our TV, they tell us that the rep has all the information and will call us back. They refuse to let us speak with the rep they assigned to the case, and they refuse to let us speak with a manager at Toshiba's call center.
When asked why it takes so long to get parts for
We contacted Toshiba directly, they assigned a rep to our problem, and we haven't heard anything back since. Each time we call Toshiba to get an update on the parts for our TV, they tell us that the rep has all the information and will call us back. They refuse to let us speak with the rep they assigned to the case, and they refuse to let us speak with a manager at Toshiba's call center.
When asked why it takes so long to get parts for
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