EVGA's service is great, but unfortunately you will need it a lot...

If you notice on other websites, you will see a lot of people raving about this board. Then a month or two later, you will see them edit or write a negative review asking why it no longer posts.

Customer Service/Support: First of all, this board is manufactured by Fox Conn, EVGA is the vendor and provides the support. They do not test their replacement boards. A lot of of current owners have reported that they get DOA motherboards, including myself. Yet the problem continues to persist. Time is important. Having several days of downtime while waiting for your replacement, on top of wasting 4-5 hours disassembling your computer and reassembling your computer and then finding out you have a dead motherboard and have to repeat? I'm not saying that their services are decent, but no amount of service is enough to deal with the frustrations of this board.

If you read the message boards from EVGA, there is a known issue with the Memory Controller constantly dieing out. This is  more

Great 680i SLI motherboard

If you are an enthusiast or an overclocker (OC), then you know you want the Nvidia 680i chipset. However, you probably also know of the inordinate amount of problems that chipset has. Well, where as Asus has refused and/or been slow to fix most of the 680i problems (killing RAM, POST problems, keyboard/mouse problems, SATA drive problems,etc...) eVGA and others have actually worked on correcting them. Now, no 680i board is bug free, but the eVGA board revision A1 (and T1) has fixed a lot of the problems, like other companies like Gigabyte. However, eVGA stands out for the excellent customer support. In both sense eVGA is the opposite of ASUS... they fix the problem with the boards AND provide excellent customer service.