Great TV! Pray it doesn't break.

I loved this TV until the motherboard fried on it. Called Customer service the next day, 25 minute wait... great. Finally got a representative and they were fine everything was taken care of except they wouldn't pay the shipping for sending their broken TV back to them. Alright, I'm kind of in a pickle so I'll pay that shipping. "May take up to 7 days to process", are you kidding. What am I supposed to do now? Take up crafts? Two weeks later call again. Another 25 minute wait, now I'm upgraded to priority processing, call in 2 days for your tracking number. Call 4 days later, "It hasn't gone out yet, but we'll put you on our priority list and call you with the tracking number hopefully it should go out tomorrow." 3 days later call them back again, not only no shipping number but nothing they can do about it now. 3 weeks no replacement... horrible.