Pros: Fast connection when you can stay connected to wifi
Cons: Constantly losing wifi connection
I had high hopes for this modem for the money I paid for it. Right out of the box I had a good connection on all of my devices: 2 smartphones, 2 laptops, direct tv bridge, 1 pc and a wireless printer. My problems started after about a week, just about every week I was having to reconnect my wireless printer to the modem due to a lost connection. I am not a heavy printer so it didn't bother me that much, just a hassle when I did want to print something. After about a month I was losing connections with my smartphones in the house, this bothered me quite a bit. Now I am getting lost connections with my laptop, this is a big problem when you are doing any type of work online as you lose everything you are currently working on!! I had a lower model of the Surfboard (SB5101) combined with a Netgear Wireless router and never lost connections in the house. I would not recommend this product to anyone, save yourself the hassle and headache and go a different route!! I will be returning mine to Best Buy and going with a Cisco product.